Return & Refund Policy
We accept returns within 7 days of purchase, provided the item is unused and in its original condition. To request a refund, please contact Spelar at petariliev@gmail.com. Shipping costs are non-refundable.
Shipping Policy and Restrictions
Orders are processed within 3 business days. Shipping times vary based on location. We are not responsible for delays caused by carriers or customs
Our products comply with all applicable laws and regulations. Certain items may be restricted for sale or shipping to specific regions (Our products are currently location restricted only to Bulgaria). Buyers are responsible for ensuring compliance with local laws.
Promotions/Offers Policy
All promotions, discounts, and special offers are subject to availability and may be modified or discontinued at any time without prior notice. Unless explicitly stated, promotions cannot be combined with other discounts, coupons, or offers. Promotional codes must be applied at checkout and cannot be added after an order is placed. Some promotions may have specific eligibility requirements, such as minimum purchase amounts or product exclusions. Any abuse of promotions, such as fraudulent use or resale, may result in order cancellation. Spelar reserves the right to make final decisions regarding promotional offers.
Security & Payment Policy
We prioritize the security of your payment information. All transactions are processed through a secure, encrypted payment gateway to protect your data. We do not store or have direct access to your credit card details. Spelar complies with industry-standard security protocols to ensure safe transactions. If unauthorized charges are detected on your payment method, please contact your bank immediately.
